Privacy Policy

Who we are

Drive AI Solutions Ltd ("Drive-AI", "we", "us") is the data controller for the personal data described in this policy. We follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What we collect

When you fill in a form or book a call on our website, we collect:

• your name and company
• your email address and phone number
• your message and anything else you choose to tell us
• the time of any call you book
• the page you were on when you contacted us

Why we use it

We use your details only to reply to you, to book and hold calls with you, and to prepare quotes. Our lawful basis is our legitimate interest in responding to your enquiry, or taking steps at your request before entering into a contract.

Where it's stored

Your details are sent straight to our customer relationship management (CRM) system. We don't keep a separate copy on the website.

How long we keep it

We keep your details for 2 years after our last contact with you, unless you become a customer, in which case we keep them for as long as needed to provide our services and meet our legal obligations.

Your rights

You have the right to:

• ask for a copy of the data we hold about you (access)
• ask us to correct anything that's wrong (correction)
• ask us to delete your data (deletion)
• object to how we use your data (objection)

To use any of these rights, email sales@drive-ai.co.uk.

Complaints

If you're unhappy with how we've handled your data, please tell us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.